Our goal is to be a resource to assist you in creating
happy, satisfied customers. Here are five specific ways JT&T Products
accomplishes that:
Professional Grade Products:
We seek out the best manufacturers for every item we sell. Choosing
the best sometimes means there is a cheaper option available. However we
understand how frustrating it can be when you have to re-do a project because a
part failed prematurely. We offer the parts that allow you to “do it once, do
it right”. You can be assured that by offering JT&T Products you are providing
your customers the highest quality wiring accessories possible.
We are proud to offer many products that are made in the
USA. We understand that many of our customers equate US made with quality.
Although we love to support domestic businesses, sometimes the best product is produced
overseas. We always choose the BEST value for our customers – this means our
products are a mixture of US and overseas production.
Customer Care:
At JT&T Products we do more than pay lip service to
customer service. Since wiring products are all we offer, we actually KNOW our
line and can assist you in making product selections. We accept orders via
phone, fax, email or EDI – whatever is most convenient for you. Our customer
care staff is always available to assist you in placing orders or to help you
satisfy your customers. Should you experience a problem of any kind, our team
delights in the opportunity to work with you to resolve the issue to your
satisfaction.
Fulfillment:
Nothing frustrates a customer more than seeing an empty
shelf.
98% fulfillment rate. We guarantee that. Typically it is near
100%. We commit to have our products in stock when you need them. That means
less time you are out of stock of critical items. You can carry JT&T
products with confidence knowing they will be there to make your customers
happy. Research shows that, in this category, product availability is the top
priority for retailers and customers.
In the rare occurrence something isn’t available, you’ll
quickly get a call with options including alternative items and estimated
arrival dates.
Selection:
JT&T is a one stop shop for wire and wiring accessories.
We pride ourselves on offering a complete selection – not just the bestselling
ones. Our willingness to commit resources and warehouse space to those items
that aren’t the fastest movers, is one of the things that sets us apart. We
have over 4000 items available. In fact, many of our customers started doing
business with us after searching for a more hard to find item that their
current supplier didn’t offer.
When you carry JT&T Products, you have access to all the
wiring products your customers might request. We don’t pick and choose a few
top selling items and claim to have your needs covered.
Merchandising:
JT&T Products offers a variety of displays. We currently
have models customized for the Automotive, RV, Farm & Fleet, and HVAC
industries. Our displays ship to you with preloaded panels of product. Set up
is quick and easy – usually about 20 minutes. The displays feature reorder tags
on every hook, and with our 98% fulfillment rate, you don’t have to worry about
keeping it stocked.
JT&T’s attractive packaging adds value to your product
selection. Most items are in re-sealable clamshells so customers can closely
examine and handle the product before purchase. This has proven to increase
sales and reduce returns. Our concise, clean labels clearly provide relevant
product information and create a consistent look on your sales floor.